qq1q Deposit Guide: Move Money From Your Wallet to the Tables

Read this once and you can pick a payment route, send a deposit that clears on the first try, and know exactly which step to check when the balance stays at zero.

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Before You Tap Deposit, Check These Three Things

Most stalled deposits are set up wrong before the payment even starts. A wallet registered to a different name, a phone number that no longer matches the account, or a starting balance under ৳450 will each stop a payment at the door, and none of them is a site fault.

Your own wallet, your own number

The bKash, Nagad or Rocket wallet has to be registered in your name and linked to the phone number on your account. Money sent from a friend's or relative's wallet does not match your profile. It sits in review instead of reaching the play balance, and you will be asked for a screenshot of the sender's statement before it is released.

At least ৳450 ready in the wallet

৳450 is the smallest deposit the cashier accepts. Type ৳300 and the page refuses the amount before the wallet app opens, so nothing is charged and nothing needs reversing. Check the wallet balance first: a wallet with ৳400 in it cannot fund a ৳450 deposit, and the failure looks like a site error when it is simply a short balance.

Documents ready for later, not now

You do not need to verify anything to deposit. You do need it before your first withdrawal: a National ID card, passport or driving licence, reviewed within 24 hours. Players who upload that document on the day they want to cash out usually wait a day longer than players who upload it while their first deposit is still settling.

Which Cash Route Suits Your Phone?

Four routes are open: bKash, Nagad, Rocket and bank transfer. Every one of them credits the play balance in about 3 minutes and pays out in about 30 minutes, so the choice is mostly about what is already installed on your phone and how much you plan to send.

• bKash
  • Minimum৳450
  • Deposit lands3 min
  • Withdrawal30 min
• Nagad
  • Minimum৳450
  • Deposit lands3 min
  • Withdrawal30 min
• Rocket
  • Minimum৳450
  • Deposit lands3 min
  • Withdrawal30 min
• Bank Transfer
  • Minimum৳450
  • Deposit lands3 min
  • Withdrawal30 min

bKash: the default for most players

Confirmation arrives twice, as an SMS and as a push notification. Keep the phone in your hand until the cashier screen shows a reference number for the payment. If you close the tab before that number appears, the money still leaves the wallet but the site has nothing to match it against.

Nagad: useful when bKash queues up

Friday evenings are the busy window on every wallet, and Nagad often confirms faster when bKash is slow. The flow is identical: amount, PIN, reference number back on the deposit screen. Nothing about the bonus changes when you switch route.

Rocket: common outside the big cities

Rocket agents are often closer than bKash ones in smaller districts. The wallet number is longer than most people expect, so copy it from the app instead of typing it by hand. One wrong digit sends your ৳450 to a stranger, and recovery depends on the other person agreeing to return it.

Bank transfer: for the larger deposits

Use the reference shown on the deposit screen, and use it exactly. A transfer that arrives without the reference has to be matched by hand against the statement, which takes far longer than the usual 3 minutes and can run into the next working day at some banks.

What the ৳450 Floor Actually Unlocks

৳450 is not an arbitrary number. It is the smallest first deposit that activates the 170% welcome bonus, and that bonus stops at ৳13,500 no matter how much you send above it. A ৳450 deposit brings ৳765 in bonus.

That bonus is not cash on arrival. It carries a 19× wagering requirement, so ৳765 has to be played through 19 times, or ৳14,535 in total bets, before any of it can be withdrawn. Read that before you decide the bonus is free money; it is a discount on play, not a payout.

Deposits after the first one follow different rules. The reload offer adds 26% on top of the amount, and daily cashback returns 0.8% of what you played that day. There is also a ৳425 referral bonus for players you bring in. All three have their own terms, listed on the bonus page, and none of them needs a separate deposit method.

Your First Deposit, Step by Step

The whole sequence takes about a minute of tapping, plus whatever time your wallet app needs. Do it once with the steps below and later deposits become routine.

1. 1

   Open the cashier

   Sign in, then tap Deposit in the top bar. The page lists the four routes and the current minimum amount.

2. 2

   Choose a route and an amount

   Pick bKash, Nagad, Rocket or bank transfer, type ৳450 or more, and confirm. The screen then shows a wallet number and a reference code.

3. 3

   Approve inside the wallet app

   Send the exact amount to the number shown. If your wallet app has a comment or reference field, paste the code there.

4. 4

   Watch the balance, not the SMS

   The play balance updates about 3 minutes after the payment clears. Reload the cashier page once, then open live chat if it is still empty.

How Long the Money Takes to Land

Deposits are quick because nothing needs checking first. Withdrawals take a little longer because they are reviewed before the money leaves.

Withdrawals go back to the same wallet that paid in, so a deposit made on Nagad cannot be cashed out to bKash. The minimum withdrawal is ৳1,300, and a standard account can take out up to ৳175,000 in a day. Higher VIP tiers raise that ceiling, so heavy players who hit the cap should look at the VIP ladder rather than opening a second account.

Deposits That Fail on a Match Night

A failed deposit is usually a message, not a lost payment. Almost every case below ends with money either in your wallet or in your balance, and the fix is a matter of matching the two records up.

Keep the transaction ID from the wallet SMS. It is the one piece of information that lets support find a payment in seconds, and it is the first thing live chat will ask for.

Sending From a Friend's Wallet and Other Habits to Avoid

The fastest way to freeze a payout is to mix payment sources. A deposit from a sibling's bKash is easy to make and slow to untangle, because the account name, the sender name and the withdrawal wallet no longer line up. Support can release the money, but the review costs you time on the day you wanted to cash out.

Opening a second account to claim the welcome bonus again is the second common mistake. Both accounts get linked at withdrawal, and the bonus on both is removed. Playing through a bonus on games that do not count toward wagering is the third: check the eligible list before you assume your bets are counting toward the 19× requirement.

One more habit worth dropping: reversing a wallet payment after the balance has already been credited. That leaves the account owing money, and the next withdrawal is held until it is settled.

Where to Get Help While You Wait

Live chat runs 24/7 and is the fastest route for a deposit that has not landed. Have four things ready before you open it: the registered phone number, the amount, the payment method and the wallet transaction ID. Add a screenshot of the SMS if you have one, and give the time in Bangladesh time (UTC+06) rather than guessing.

For questions that are not about one payment, the help center covers account, bonus and verification topics in one place. If you have not created an account yet, the registration page takes a couple of minutes and the deposit steps above work the same on the first day.